Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.
Arrival
Flights operated by ANA Group will arrive at Terminal 4 of Hangzhou Xiaoshan International Airport.
Arrival Terminal
Immigration / Quarantine
Baggage Claim
Customs
Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers arriving at Hangzhou Xiaoshan International Airport
Airport map information
Arriving passengers should proceed to quarantine, immigration, the baggage claim area and then customs, which are all located on the 1st floor of Terminal 2. On the 1st floor, there is also a currency exchange booth, escalators and elevators.
Quarantine, Immigration, Customs
Please present your passport and immigration card.
Customers with a connecting flight
After completing arrival procedures, please proceed to the 2nd Floor departure area to check-in for your connecting flight.