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"Certificate for boarding" can be issued after boarding.
Certificate for boarding for flights purchased at the following locations can be issued.
ANA app
ANA Website
ANA Reservation and Customer Service Center /ANA Mileage Club Service Center
ANA Airport Counter
Travel agency
Boarding certificate for international flights departing on or after November 13, 2025, can be issued on the ANA website.
The certificate can be issued after your flight arrives, for up to 12 months from the departure date.
On the ANA website top page
Japan Domestic Flights: After selecting "Receipt・Boarding Certificate" within Japan Domestic Flights, please proceed to Boarding Certificate "Domestic Flights".
International Flights: After selecting "Receipt・Boarding Certificate" within International Flights, please proceed to Boarding Certificate "International Flights".
To login, please enter your ANA Mileage Club membership number and password on the ANA website top page.
If you do not specify the day, you will be able to view information for the whole of the month selected.
Certificate for boarding issued from ANA app, ANA Website may be used in the same way as those issued at ANA Reservation and Customer Service Center or at the airport.
The boarding date, flight number, point of departure, e-Ticket number and passenger name are requied to issue certificate for boarding. Please have this ready.
Certificate for boarding issued from ANA app, ANA Website may be used in the same way as those issued at ANA Reservation and Customer Service Center or at the airport.
Certificate for boarding can be issued for each passenger and each flight (only for passengers themselves). Boarding certificates cannot be issued collectively for multiple passengers and flights.
Boarding certificates cannot be issued in certain cases including when passengers travel in a group.
For boarding confirmation after the above limit for issue or for boarding confirmation for unspecified "boarding dates" or "flights," see Inquiries and submission of request for disclosures.
Certificates for Boarding cannot be issued via the ANA App or ANA Website in some cases.
In such cases, please contact us using the Certificate for Boarding application form (Boarding application form Domestic flights/Boarding application form International flights) or contact the ANA Reservation and Customer Service Center.
For domestic flights, boarding certificates will be delivered by email only. If you would like to receive your certificate by mail, please contact the ANA Reservation and Customer Service Center.
Flight certificates are available after arrival, though it may take some time for the data to be reflected in our system. If your certificate does not appear, please wait a while and try again.
Requests for Certificates of Boarding to be issued for flights boarding up to May 18, 2026 will be accepted via the Certificate for Boarding application form.